Terms

These are the terms for using tickatap at www.tickatap.com and in our apps. By using it, you are agreeing to them. They are short because the product is simple: we tell you what is on and put it in an order that works, and then you go and buy from somebody else.

What tickatap is

A guide and a planner. You give it a city, it lays out shows, food, parks and free stops, and the taps become one day with real times and the travel in between. Everyone in a group can tap, and one plan comes out.

We are not the seller

This is the clause that matters most, so it is near the top. tickatap does not sell tickets, rooms, tables or tours, and we never take your payment — we never see your card at all. Every buy link hands you to the seller: the link goes through api.tickatap.com/v1/go/…, which notes the click and forwards you to their site.

Everything after that click is between you and them:

• Their terms and their privacy policy apply from that point.
• Their fees, their delivery, their refunds, their cancellation rules.
• If a ticket does not arrive or a booking goes wrong, they are the ones who can fix it. We cannot, and we would rather say so here than let you find out at the door.

Prices

Ticket prices shown here are face value from the ticketing partner. Fees are added at the seller’s checkout, so the number you pay is usually higher than the number you saw. The same line sits next to the figure everywhere it appears.

Inventory moves under us. Prices, availability, opening hours and start times come from third parties and can be stale by the time you read them. The number that counts is the one on the seller’s page.

Hotels work differently and it would be dishonest to bury it. Where we show a room, the price you see includes a markup we add on top of the rate our lodging supplier returns. That markup is what we earn, and it is the difference between what you pay and what the room costs us — not a commission somebody else chose to pay us. The affiliate disclosure sets out the numbers.

Your account

You do not need one to use the planner. If you make one, keep your password to yourself and tell us if you think somebody else is in it. We can close an account that is being used to abuse the service, and you can ask us to close yours at any time — see Privacy for how that works today and what does not work yet.

Plans, share links and groups

• A share link is unguessable but public to whoever holds it. There is no password on it. If you send it to a group chat, everyone in that chat can read the plan.
• What you tap is visible to the group. That is the point — a plan built from taps only works if the group can see them. What is never visible is why you passed on something: no reason is asked for and none is stored.
• “I got mine” is a claim, not a confirmation. When a member marks that they have their ticket, that is them saying so. Nothing checks it, because nothing could — we are not in the transaction. Treat it as a message from a friend, which is what it is.
• A plan is a suggestion. Doors close, restaurants fill up, trains are late. Check anything you would be annoyed to be wrong about.

What we ask of you

• Do not scrape the site or hammer the API. There are per-IP rate limits and they bite.
• Do not use tickatap to resell, to circumvent an on-sale, or to buy in bulk. We are a buyer-side app and we intend to stay one.
• Do not try to break, overload or reverse the service, or to get at other people’s plans.

Some of this is written by a model

The plan, the reasons and some of the descriptions are generated by an AI model from real candidates we pulled from real sources. It picks from a fixed list rather than inventing places, but it can still get a detail wrong, and the sources it is reading from can be wrong too. Nothing here is professional advice of any kind.

What we do not promise

tickatap is provided as it is, without warranties of any kind, to the fullest extent the law allows. We do not promise the service will be available, uninterrupted, or free of errors, and we do not promise that third-party information — prices, times, availability, opening hours — is accurate or current.

We are not responsible for what a seller does or fails to do after you leave for their site. To the fullest extent the law allows, tickatap is not liable for indirect or consequential loss, and our total liability to you for anything arising out of the service is limited to what you have paid us — which, since we never take your payment, is normally nothing.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules.

Changes

We can change these terms. When we do, the date at the top changes with them, and carrying on using the service is how you accept the new ones.